Omni-Channel Routing in Salesforce
Salesforce provides a customer service feature that routes records to the agents intelligently. It does this based on availability to...
Salesforce provides a customer service feature that routes records to the agents intelligently. It does this based on availability to...
Salesforce Lightning struck the market during the pandemic year 2020. The platform has been accepted since then for its ease...
Want to increase your customer satisfaction rate? Would you like to have a technology that boosts your marketing strategies? Then...