Omni-Channel Routing in Salesforce

Omni-Channel Routing in Salesforce

Salesforce provides a customer service feature that routes records to the agents intelligently. It does this based on availability to...

Salesforce lightning Bolt

How does Salesforce Lightning Bolt accelerate customer experience?

Salesforce Lightning struck the market during the pandemic year 2020. The platform has been accepted since then for its ease...

Salesforce CPQ JavaScript

Getting Started With Salesforce CPQ JavaScript Plugin

Want to increase your customer satisfaction rate? Would you like to have a technology that boosts your marketing strategies? Then...